Any market can be tough to navigate, even for insiders, and the energy market is no different. That underlines the importance of experience, of having the right range of products, and of displaying a razor-sharp focus on the needs of the customer as the key elements in forming a strategic plan for energy use that can make all the difference in terms of cost reduction and increased efficiency.
This is in the context of a wider move by the energy industry to better understand and react to client needs through the use of digital technologies. This is pushing energy companies to refashion business models to unlock new revenue streams and win new clients. Enel X is among the early movers in this direction, according to a recent report by BloombergNEF, the energy data and consulting arm of the international media giant, which singled out our Customer Insights team for a case study.
We can offer clients a full suite of energy solutions, from the installation of arrays of solar panels and cogeneration assets, to energy storage using the most modern lithium-ion battery technology. Our technology integrates all of that with platforms that use artificial intelligence to monitor and optimize clients’ energy consumption in real time. All this can be tailored to clients’ needs and business priorities by our Customer Insights team, is a fundamental part of our strategy of building deep and long-lasting partnerships with our customers.