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HSEQ

At the Heart of our Culture

The pillars of our commitment to excellence: Health, Safety, Environment and Quality

Mission

At Enel X Global Retail, protecting health, safety and the environment is a daily commitment — in the workplace and everywhere. This is why we are committed to comply with all applicable regulations, as well as strict adherence to the highest quality, health, safety, environmental, anti-bribery and information security standards.

 

We also take voluntary, proactive measures to ensure workplace health and safety and environmental protection, and we have adopted an Integrated Management System based on the principle of continuous improvement.

 

Our commitment to health, safety, environmental protection and high quality products and services underlies all our efforts to develop innovative technologies and transformative solutions that meet customer expectations and requirements.

Our Engagement

Aerial view of a river passing through a forest

Environmental Focus

We focus on the needs of all our clients and stakeholders on the path to decarbonization, energy efficiency and a circular economy. Our goals are to accelerate the transition to renewable energy sources, sustainable mobility and electrification, and to promote conscious and efficient consumption. Climate action, environmental and natural protection and sustainable development are key elements in the design of all Enel X GR products and services.

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Road surrounded by trees

Path to Decarbonization

The global energy market is headed in one direction only – toward decarbonization. The energy industry is using flexible power solutions and new technologies as it moves to decarbonize and implement the UN SDGs.

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Man cycling past a building

Energy Efficiency for Sustainability

We help commercial and industrial clients to find the best route to energy efficiency and to transform their efforts into new business opportunities — while leading the way to a sustainable world.

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View from behind of a woman walking along a tree-lined street

Urban Biodiversity

The wealth of life present on Earth is a safety net: by keeping ecosystems resilient, it guarantees the future well-being and development of human societies. Enel X GR has adopted risk management policies designed to avoid and minimize impact on biodiversity. We also actively seek opportunities for the conservation of biodiversity and ecosystem services, mainly in urban contexts.

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Team in an office

Health and Safety Focus

We are uncompromising in our commitment to the health and safety of our employees, subcontractors, customers, and the community. We strive to constantly improve our processes and demonstrate leadership. To this end, we manage health and safety as critical business activities, set standards and targets, and measure and report our performance externally. We require individual accountability and expect all stakeholders to adhere to our safety standards.

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Woman writing on a blackboard on the wall

Quality Focus

Our Integrated Management System supports all Enel X GR units in obtaining and maintaining ISO and other certifications, which are essential to offering safe, high-quality and environmentally friendly solutions. We are strongly committed to the pursuit of operational excellence through constant improvement and through quality assurance and control systems for all Enel X GR products and services. We support our procurement divisions in monitoring supplier qualifications and performance.

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5 of the UN’s 17 Sustainable Development Goals (SDGs)

SDGs Focus

The 17 UN Sustainable Goals (SDGs) are a compass for our work, strengthening our commitment to an increasingly sustainable future. We measure our Health, Safety and Environment performance by five SDGs in particular:
- SDG 3: Good health and well-being;
- SDG 12: Responsible consumption and production;
- SDG 13: Climate action;
- SDG 14: Life below water;
- SDG 15: Life on land.

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Businessman giving a presentation

Safety Partnership

Our Safety Partnership project focuses on extending our safety standards to our contractors through voluntary engagement, sharing resources and working together to help other companies improve their health and safety performance. The first such programs were deployed in Colombia and Chile, where we selected 5 key contractors based on their safety-related performance. After a tightened 6-month inspection plan, final outcomes shared with the contractors to jointly define remedial actions.

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Principles and Policies

Our cultural ecosystem of health, safety and environmental protection, quality and anti-bribery is based on innovation, efficiency, and sustainability across all business domains — from our relationships with contractors and suppliers to customer care.

HSEQ

HSEQ

We promote a culture of health, safety and environmental protection for the benefit of everyone involved in our business

A Culture of Innovation

A Culture of Innovation

Innovation is the key to transformation. We put this idea into action at every level of our business ecosystem and all along our value chain

Quality and Efficiency

Quality and Efficiency

We systematically adopt work methods built on quality and efficiency, and disseminate them through effective training and education

Business Sustainability

Business Sustainability

We invest in the sustainability of our business by generating shared value for communities and future generations

Anti-Bribery Principles

Anti-Bribery Principles

We prohibit and strive to prevent any conduct that could be classified as corruption or attempted corruption.

Information security

Information security

Ability to guarantee the confidentiality and integrity of information and personal data, ensuring their protection and security

Medical Devices

Medical Devices

We aim at establishing a Quality Management System for medical devices to guarantee the compliance with specific Regulatory Standards

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Renewable energy is all the energy you need

Aerial view of a city

Electrification can stop the climate crisis

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The electricity sector is experiencing an unprecedented transformation that is being driven by technological innovation, decentralization and a shift towards a greener economy.

Francesco Starace

President of Eurelectric

Mountain road with beams of light travelling along it. Concept: sustainable future

An Integrated Strategy for Decarbonization

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Enel X Global Retail aims to be a key industrial partner in the shift towards a sustainable city model to meet current and future urbanization and electrification challenges, helping to build sustainable megacities.

Francesco Venturini

CEO of Enel X Global Retail

Francesco Venturini with Emanuele Castagno

Enel X Global Retail Obtains ISO Certification

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We have to build an even more solid relationship with our clients, move on from being a company that certifies its internal processes as sustainable to being one that demonstrates a strong commitment to the circular economy.

Francesco Venturini

CEO of Enel X Global Retail

Our goals

  1. Environment
  2. Health & Safety
  3. Quality

Commitment to Decarbonization

To enable the reduction of CO2 emissions in the e-mobility and energy efficiency sectors through Enel X Global Retail products and services, quantifying the generated benefits.

Net Positive Impact on Urban Biodiversity

To generate a net positive impact on urban biodiversity and ecosystem services, developing nature-based solutions integrated in our business.

Circular and Eco-Designed Products and Services

To adopt in new products eco-design principles for prolonged use and resource reduction.

Increased Waste Recycling

To increase the percentage of recycled waste in all Enel X Global Retail countries of presence in addition to the adoption of Extended Producer Responsibility (EPR) models in the post-consumption phase of delivered products and services.

Zero Plastic in the Enel X Global Retail Workplace

To eliminate single-use plastics, cutting plastic by 75% and by 50% in our Italy and Spain offices (against 2018).

Contractors

Take care of our contractors to improve together.

Governance

Support our country HS colleagues to deliver HS Global policies and targets.

Team efforts

Whatever the strength of the individual is, we will accomplish more together.

Certification

Obtain and maintain organizational certifications to support business development.

Processes

Ensure process adherence to the highest HSEQ standards.

Products

Guarantee the manufacturing and distribution of safe and high-quality products and services, compliant with applicable norms and regulations, and certified as needed.

Supplier Management

Implement a rigorous process for supplier selection, qualification and performance management.

Promote Trust and Confidence among Main Stakeholders

To promote and share a culture fostering integrity and fairness in order to promote trust and confidence among stakeholders.

Avoid Financial Loss and Reputational Damage

Our Code of Ethics preserves our reputation as a key to favor investments, customer loyalty, peace of mind for suppliers and reliability in the eyes of creditors.
Our goals

Documents

Consult our ethical guidelines

Enel X Integrated Policy

Our Integrated Management System adheres to the highest quality, health, safety, environmental and anti-bribery standards.

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DOCUMENT
PDF (0.09MB)

Enel Declaration on Health and Safety

Enel considers people’s health, safety and psychophysical integrity its most valuable asset, one that must be protected at all times.

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DOCUMENT
PDF (0.07MB)

Enel Stop Work Policy

Intervene swiftly to stop any activity that might jeopardize workplace health and safety or harm the environment.

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DOCUMENT
PDF (0.06MB)

Enel Environmental Policy

Protecting the environment and natural resources, combating climate change, and striving for sustainable development are strategic to Enel’s activities.

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DOCUMENT
PDF (0.11MB)